 | Livetime Support Desk
Version 3.1 Application LiveTime Software, Inc. | 26 Jan 2005
79589 |
YES CERTIFIED with the following products:
Operating Systems:
| NetWare® 6.5 Support Pack 2 for NetWare® 6.5 |
Product Description
LiveTime provides an enterprise-wide solution for delivering customer service and support. LiveTime is based on pure internet infrastructure which can be accessed from any browser, with no plug-ins and has built-in self service portal, comprehensive alerting system and knowledge infrastructure. Support for ITIL best practices and intuitive interfaces enable rapid access to data and complete audit trails. The Web Services foundation enables pre-integration with asset management and CRM systems, and other third party solutions.
Minimum Hardware Requirements
| Required Hard Drive Space: | 1 gig |
| Required RAM: | 512 meg |
Product File Specification
| Java ZIP File: |
| File Name | Version | Size | Date |
| LTSupport.war.zip | 29075970 | 09-Dec-2004 02:30 PM |
| Client File: |
| File Name | Version | Size | Date |
| mysql3.sql | 20977 | 09-Dec-2004 02:09 PM | |
| Novell_SD_5_3112.rtf | 2517 | 09-Dec-2004 02:09 PM | |
| ATT160857.txt | 7525 | 09-Dec-2004 02:09 PM |
Tested Client Configuration:
| Supported Platforms: | MacOS NetWare Java Unix Windows NT Windows 2000 |
| Supports Novell Cluster Services: | No |
| Target Industries: | All Industries |
| Uses or Stores NDS Records: | Yes |
| Test Kit: | Software Test Kit v3.20b |
Config Notes
The term Tested and Approved applies only to the exact configuration documented in this bulletin. For more information regarding the specific test configuration, please contact:
LiveTime Software, Inc.
4100 Newport Place
Suite 920
Newport Beach , CA 92660
Voice: (949) 752 1660
Fax: (949) 752 1649
Website: http://www.livetime.com