Application
GroupLink
58599
|
|
Help Desk-Support Center module for GroupLink's E-Business (WEB Forms)
Application GroupLink |
1 May 2000 58599 |
|
| Tested and Approved with the following Novell products: |
| NDS 8 (Novell Directory Services) | NetWare 5.1 |
| Product Description |
| The Help Desk Module is entirely WEB based, uses NDS authentication for assigning privileges and provides these benefits: Intuitive Web based interface -- Powerful search capabilities -- Email notifications via GroupWise -- Tailored questions specific to your environment -- Easy administration -- Fully customizable -- Increased productivity -- Fewer support resources needed -- Fast results! -- Store data using Oracle, SQL Server, Access -- HTML form design (WYSIWYG) -- Others! |
| Minimum Hardware Requirements |
| Required Hard Drive Space | 1MB |
| Required RAM | 32MB |
| Product File Specifications |
| Client File(s): |
| File Name | Size | Date | |
| HELPDESK.EXE | 613 bytes | 10-Dec-1999 |
| Tested Client Configuration |
| Online Download Available | Yes | |
| Supported Platforms | NetWare | |
| Windows 95 | ||
| Windows 98 | ||
| Target Industries | All Industries | |
| Uses or Stores NDS Records | Yes |
| The term Tested and Approved applies only to the exact configuration documented in this bulletin. For more information regarding the specific test configuration, please contact: |
| GroupLink |
| 506 S. Main |
| Suite 102 |
| Bountiful, UT, 84010 |
| Voice: 801 298-9888 |
| Fax: 801 298-1198 |
| Website: http://www.GroupLink.net |