Introduction Business requirements are ever changing and are placing more demands on business IT systems. Employees are seeking greater access to your company's information--regardless of where it resides -- and easier ways to access that information. Customers and trading partners want to conduct business electronically, which requires a level of interoperability that may not even exist in your organization today. And opening your network to the world creates a long list of serious security issues.
Figure 1: Development Challenges. To further add to the complexity, business executives would like the ability to exchange information with trading partners and customers without human intervention. The interfaces for these kinds of solutions have to be highly interactive, so they can facilitate business processes and deliver personalized access to relevant resources from different systems around the company. They need to be flexible enough to support any user using any device. They might take the form of enterprise portals, or workflows that streamline and manage business processes. Businesses also need the ability to dynamically reconfigure and enhance these solutions in order to respond rapidly to changing business requirements. You can only achieve this level of interaction by addressing both your systems and the business processes that those systems support. To dynamically provide the requested information, applications must be able to draw upon information from any data repository whenever the work step requires that information.
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