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Novell Portal Services Overview and Gadget Development
April 2003
DeveloperNet University Course
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Introduction

What is a Portal? According to the Cambridge International Dictionary of English, a portal is a page on the Internet that people use to search for the World Wide Web and enables you to access useful information such as news, weather and travel, or a company that provides these pages.

To take this a step further, a Web Portal is a Web site that offers a broad array of resources and services, such as e-mail, forums, search engines, and on-line shopping malls. For example, Yahoo's home page, http://www.yahoo.com, is a Portal to all that Yahoo offers. In the same vein, a company's InnerWeb home page is also a Portal, although this one is private to those who typically work for the company.

There are two main types of portals, Internet Portals and Enterprise Portals. Internet Portals provide the following:

  • Search ability

  • Taxonomy, or principle of classification

  • News

  • Links to Popular sites

  • Personalization

Contrast this to what a Enterprise Portal provides:

  • Search ability

  • Taxonomy

  • Application Integration

  • Content aggregation publishing

  • Links to relevant sites

  • Personalization

Let's stick with the idea of enterprise portals by looking at what types of business problems they can solve.

  1. Workforce Productivity. This involves getting a handle on the "infoglut" of business information, and enabling a focus on what's relevant on a role-by-role basis.

  2. Revenue Enhancement. This involves improving customer relationship and supply chain integration for increased revenue and maximized returns.

  3. Operational Efficiency. The need to fix the "wild west" approach to Intranet and Internet sites by providing key technology for eBusiness and knowledge management initiatives.

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