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Which version of the test kit should I use?
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What kind of configuration should I use for testing my product?
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If the exact configuration I want to certify does not appear on one of your
diagrams, how can I get my particular setup certified?
Our certification tests are meant to verify the compatibility of the item
under test with NetWare in a fashion that best or most easily manifests
problems, not necessarily how you sell it or present it to your customers.
In order to obtain certification of your particular product, you need to
conform your configuration to our diagrams the best you could. As we are
always aware there will be exceptions, if you feel your configuration should
qualify for one, please contact us at
hbasup@novell.com
to address your particular situation.
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When I power down (or up) the drive under test during the Drive Fault Test,
why does a) another of my drives deactivate or b) my system reboot or hang
or c) my SYS: volume dismount due to drive failure?
Often these symptoms are a result of a ground loop caused by the sharing of
the same power supply by the test drive with another drive or the system.
The inductive "kick" that results from applying or terminating power to a
device suddenly will cause a power spike to propagate throughout the power
system. For safe drive fault testing, we recommend very strongly that you
supply power to the test drive with a power supply independent of the
system's power supply. When using an isolated power supply, remember to
provide the minimum load to the supply sufficient to maintain the specified
voltage.
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Correct test kit version