> developer > ZENworks
ZENworks FAQ


Q. What is ZENworks?
A. The name ZENworks™ stands for Zero Effort Networks, since it reduces the costs and complexities of maintaining network PCs and delivers zero-effort networking for users. ZENworks is server-based, directory-enabled workstation management software that lets administrators more efficiently manage network applications and Windows* workstations, thus reducing network administration costs. It does this by giving administrators tools that leverage Novell Directory Services to greatly reduce the amount of necessary PC support.

With ZENworks, you can centrally create and manage policies and mandatory user profiles with the NetWare Administrator utility and eDirectory. You can centrally and automatically create hardware inventories for all your Windows NT* and Windows 95* workstations in eDirectory.

Novell leverages the power of eDirectory in ZENworks by expanding the eDirectory schema, which allows administrators to store information related to application access, desktop preferences and printer access directly in an eDirectory tree. ZENworks incorporates the technologies previously offered as Novell Application Launcher™ and Novell Workstation Manager, along with a remote-control help request and troubleshooting solution.

ZENworks gives you the tools you need to centrally distribute, manage, and update applications on Windows-based workstations across your network. By tying in Novell Directory Services to desktop management, ZENworks enables customization of applications for management and distribution, workstation hardware inventory, dynamic print configuration, and secure remote control. In addition, ZENworks' tight integration with eDirectory allows administrators to create a "digital persona," or a digital user profile, that includes workstation and network policies, giving each user access to the tools and user information specific to each user's tasks or function.


Q. What are the components of ZENworks?
A. ZENworks reduces the cost of networked PCs and makes users more productive with eDirectory and policy-enabled application management/software distribution, desktop management and workstation maintenance.

Q. Is ZENworks Year 2000 compliant?
A. Yes. In fact, ZENworks is an excellent tool to help stabilize and make networks Year 2000 ready.

Q. What desktop operating systems are supported?
A. Windows 3.x, Windows 95 and Windows NT are currently supported, and future versions of the Windows OS will be supported as well.

Q. When will ZENworks be localized? In what languages?
A. Portuguese, French, Italian, German and Spanish versions are available. Japanese, Korean and Chinese versions are also forthcoming.

Q. Does this replace NAL and Workstation Manager? What happens to those products?
A. NAL (Novell Application Launcher) and Workstation Manager features will be offered free of charge as a subset of ZENworks called the ZENworks Starter Pack.

Q. What is the ZENworks Starter Pack?
A. The ZENworks Starter Pack is basic ZENworks functionality that is free of charge to any eDirectory user. The ZENworks Starter Pack includes the products formerly known as Novell Application Launcher 2.5 (NAL) and Workstation Manager 1.1.

Q. What is included in the full ZENworks package that isn't in the ZENworks Starter Pack?
A. The full ZENworks product includes hardware inventory, help desk request policies, and secure remote control in addition to the contents of the Starter Pack. An update for software licensing and metering will also be available for the full product shortly after release. This update will be free only to those who purchase the product and will not be a part of the ZENworks Starter Pack.

Q. Is ZENworks a stand-alone product or is it part of NetWare?
A. ZENworks is a stand-alone product. The ZENworks Starter Pack is available either for download from the Web or within the NetWare.

Q. Will ZENworks function with IP and IPX?
A. Yes. ZENworks Starter Pack works with the pure IP solution released with NetWare 5 and above. Customers are able to choose IPX or IP as their default protocol. The remote control solution in ZENworks can use either IPX or IP today. ZENworks 1.1 will work with a pure IP solution, as well.

Q. Does ZENworks contain a solution for software inventory?
A. ZENworks currently maintains an asset or hardware inventory within eDirectory. A complete inventory of the software installed on a workstation will be included in a future release of ZENworks, as well as software licensing and metering.

Q. How do ZENworks and ManageWise interact?
A. ZENworks will become the desktop management component of a future version of ManageWise®. ManageWise provides network traffic management, server and other back-end network peripheral management, network virus protection and desktop management. The ZENworks desktop management capabilities are different and complementary to those of ManageWise in that they are focused on user/desktop-specific dependencies for running applications and for network access.

ZENworks is the latest step in Novell strategy that will result in all of the company's software—including GroupWise administration, eDirectory administration via NWAdmin, and ManageWise systems management—eventually coming together as snap-ins to Java-based ConsoleOne, which is shipping with the release of NetWare 5 and above.


Q. Will ZENworks work with eDirectory for NT and eDirectory on UNIX?
A. Yes, ZENworks is dependent on eDirectory, and will work wherever it runs.

Q. Will ZENworks support UNIX servers?
A. Yes, if these servers are running eDirectory, they can support ZENworks.

Q. Will ZENworks support Macintosh and UNIX workstations?
A. No. This release is focused on Windows desktop support. Future support of other platforms will be via Java, but no delivery dates are available at this time.

Q. How does ZENworks compare with Microsoft's ZAW/ZAK?
A. Novell will support policies found in Zero Administration Windows and the Zero Administration Kit, two components in Microsoft's strategy to lower the cost of owning PCs. ZENworks is complementary to ZAW in that it brings the improvement that ZAW makes to the operating system up to the next level of directory integration. Not only does ZENworks leverage Windows NT's existing policy editor, but it also is able to coexist with other Microsoft initiatives such as ZAW.